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FAQ

Where will my order ship from?

We pack each order ourselves and ship every day from our Virginia location.

How will my order be packaged?

Orders of single items are wrapped in bubble wrap and packaged in a bubble envelope for extra protection.

Multi-item orders are packaged in bubble wrap and shipped in a protective cardboard box.

What shipping service do you use? Is my order tracked?

All orders are shipped with USPS, and you will receive tracking information to keep an eye on your order every step of the way.

Do you ship to Canada?

Yes we do! International shipping is only $8.99 USD (~$12 CAD), and free on orders over $50 USD.

I have a problem with my order.

We have a solution! Please email matt@kolorspun.com and we will be glad to help you right away.

Do you offer free returns?

Yes! If you have any problems with your order, please feel free to reach out to matt@kolorspun.com and we can help you with a return.